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Services
Schlage offers a wide range of service programs to compliment its many products and integrated systems. Schlage certified dealers will customize their service programs to help its customers protect their assets and meet ever-changing business needs. From training to system design and engineering, Schlage is here to meet your most demanding video and access requirements. Schlage certified dealers also offer a variety of innovative service programs and system upgrades to extend the life of an existing solution and ensure your investment is protected.
Professional Training
Get the most from your Schlage Security Management System. Your integrated access control and security management system is only as good as the people operating and administrating it. Keeping your personnel current and fully qualified on your Schlage Security Management System allows you to achieve the maximum return on investment. Enable your team to harness the full potential of your security system through Schlage's professional training programs:
- System Administrator Training
- System Operator Training
- Continued Learning Courses
- Customized Courses
Contact your local dealer to enroll today!
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System Design
In conjunction with our certified dealers, Schlage can build a security system tailored to meet your unique needs.
- Conduct security needs assessment
- Determine installation logistics
- Analyze special requirements
- Establish company security objectives
- Assess risk
- Collect data for CAD drawings/design development
Schlage knows that a properly designed system can hinge on the knowledge and experience of the engineer. That's why our team reviews all aspects of the engineering process, from the creative to the practical. Our engineering services encompass:
- Equipment configuration
- Floor plan diagram with equipment layout
- Equipment lists
- Riser diagrams
- System proposal and contract
- As built documentation (if required)
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Technical Support
Schlage provides a dedicated staff of extensively trained security industry veterans to support our valued customers and products in the field. They are specifically trained on Schlage product lines by the Schlage Electronic Security training team, which developed the products. Additionally, all have received extensive customer service and telephony training. Support is available to dealers from 8am to 8pm EST. For end-user support and service, please see the dealer locator to find a certified dealer in your area.
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